Where we ship

We ship physical products worldwide, subject to destination and carrier availability. Service may be temporarily unavailable or delayed because of conflict, government restrictions, carrier disruptions, customs processing, or other circumstances beyond our control.

Processing times

Standard orders normally take 1–3 business days to process. Customized items may take up to 14 business days to process before shipment.

Processing time is separate from shipping time. Pre-order release and arrival dates are estimates and are not guaranteed; please review the product’s pre-order information.

United States delivery

Standard shipping normally takes 1–7 business days after shipment to most US locations. These are estimates, not guaranteed delivery dates.

We offer free standard ground shipping on orders over $35 to destinations within the continental United States.

International delivery

International delivery times vary by destination, carrier, and customs processing. We cannot guarantee a fixed delivery window.

Customers are responsible for applicable import duties and taxes. These charges may be collected at checkout or by the carrier or customs authority, depending on the destination and shipping arrangement. Please review the charges shown at checkout.

Digital products

Digital downloads are delivered electronically; no physical item is shipped. The processing and shipping estimates above apply to physical products.

Questions

Email info@playwhatever.com. We aim to respond within 1–2 business days.